Legal
Driver, Motor Vehicle & Inspection Requirements
Everything a driver and their vehicle must have before joining Tinka in Uganda. Bring this checklist to our Kampala office and most drivers are on the road within 5 working days.
Last updated: April 12, 2025
1. Driver eligibility
- Aged 21 or older.
- Valid Ugandan Driving Permit — Class B (car) or Class A (boda boda).
- At least 2 years of driving experience.
- Clean record — no major traffic violations or convictions in the last 3 years.
- Working knowledge of Kampala and surrounding roads.
- Functional smartphone (Android 2018+ or iPhone 7+).
2. Required documents
- Original National ID.
- Valid driving permit (front and back).
- Police clearance letter (Form A — issued by your nearest police station, approx UGX 30,000).
- LC1 letter signed by your area chairperson.
- Mobile money account in your own name (MTN MoMo or Airtel Money) — this is where payouts go.
- One passport-style photo (looking at the camera, neutral background).
3. Vehicle requirements (car)
- Sedan, SUV, or hatchback. 2010 or newer preferred.
- Valid vehicle logbook in your name (or signed agreement if owned by someone else).
- Current insurance certificate — comprehensive or third-party (at minimum).
- Working seatbelts in all seats.
- Functioning headlights, brake lights, indicators, horn.
- Clean interior. AC working if installed.
- Four wheels with adequate tread (no bald tyres).
4. Vehicle requirements (boda boda)
- Motorcycle 125cc or higher. Roadworthy condition.
- Valid logbook.
- Current insurance.
- Two helmets at all times — one for you, one for the passenger. KCCA requires this and Tinka enforces it.
- Working brakes, lights, indicators.
- Reflective rear element (legal requirement at night).
5. Inspection process
Bring your vehicle to our office at CW, 2nd floor, Akamwesi Mall (Gayaza-Kampala Road). A Tinka inspector checks brakes, tyres, lights, seatbelts/helmets, interior cleanliness, and overall roadworthiness. Inspection takes 15–20 minutes. Failed items must be fixed and re-inspected.
6. Ongoing requirements
To stay active on Tinka:
- Renew your insurance every year — upload the new certificate before the old one expires.
- Renew your driving permit before it expires.
- Maintain a rating above 4.5 (we coach drivers below this; persistent low ratings may result in suspension).
- Annual re-inspection of vehicle.
- No accepting cash off-platform (rider must pay through the app).
7. Suspension causes
Drivers may be suspended for:
- Driving without insurance or with expired documents.
- Reckless driving or causing an accident.
- Harassment of riders.
- Asking riders for cash on top of the app fare.
- Letting someone else use your account.
- Persistent cancellations after riders have been waiting.
8. How to apply
Download the Tinka Driver app from Google Play, upload your documents, and visit our Kampala office for the orientation + inspection. Full driver application guide here.
Questions about this policy?
Email support@tinkataxi.com, WhatsApp +256 760 722262, or visit us at CW, 2nd floor, Akamwesi Mall, Gayaza-Kampala Road, Kampala.