Get in touch
Contact Tinka — we usually reply within the hour.
Customer support, driver questions, partnerships, or just want to give us feedback — every message reaches a real person in our Kampala office.
Fastest way to reach us
+256 760 722262
For detailed questions
support@tinkataxi.com
Visit us
Mon–Sat, 9am – 6pm
CW, 2nd floor, Akamwesi Mall
Gayaza-Kampala Road
Send us a message
Tell us what you need help with — we'll get back to you on WhatsApp or email.
Quick answers to common questions
I left something in a Tinka taxi — how do I get it back?
WhatsApp +256 760 722262 with your trip details (date, pickup/drop, driver name if you have it). We connect you directly with the driver within minutes.
I have a complaint about a driver — what do I do?
In the app, tap the trip → "Report an issue" — a real person reviews every report. Or email support@tinkataxi.com with the trip ID.
I want to drive for Tinka — how do I apply?
See our driver page for the full requirements, or WhatsApp +256 760 722262 to start the process.
Press / media inquiry?
See our press kit — brand assets, fact sheet, and the email goes straight to our comms team.
Partnership inquiry?
Email support@tinkataxi.com with "Partnership" in the subject. Hotels, airports, corporate accounts and event organisers — we're keen to talk.